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Urgent! Operation Coordinator (Fintech) Position in Kuala Lumpur - Hytech

Operation Coordinator (Fintech)



Job description

Overview

Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

We’re Hytech – a fast-growing fintech company based in KL, passionate about building smart, secure, and easy-to-use financial solutions.

From innovative platforms to seamless user experiences, we’re all about shaping the future of digital finance.

Right now, we’re looking for a Operations Coordinator to join our awesome team! If you’re detail-oriented, a great communicator, and someone who enjoys solving problems and helping others – we’d love to hear from you.

What You’ll Do (Your Role & Responsibilities)

  • Review customer data and process account openings accurately and efficiently.

  • Verify documents submitted by clients in line with regional compliance standards.

  • Handle customer inquiries and provide real-time support via email and live chat.

  • Process withdrawals and support day-to-day account servicing.

  • Collaborate with internal departments to resolve customer-related issues.

  • Collect and compile operational data for reporting purposes.

  • Support ad-hoc tasks as needed to ensure team success.

What We’re Looking For (Qualifications & Skills)

  • Minimum qualification: SPM / Diploma / Degree in Business, Finance, or a related field.

  • Language skills: Proficient in English ; Mandarin is an added advantage.

  • At least 1 year of relevant working experience preferred; fresh graduates are encouraged to apply!
  • Proficient in Microsoft Office tools (Word, Excel, PowerPoint).

  • Positive, proactive attitude with strong communication and interpersonal skills.

  • Willing to work on rotating shifts , including weekends when required.

  • Convenient location – just 5 minutes’ walk from LRT Abdullah Hukum
  • Attractive compensation – competitive salary + performance-based bonus
  • Fun & dynamic culture – young, passionate & collaborative team
  • Snacks & celebrations – free-flow snacks, birthday parties, and regular team events
  • Career growth – opportunities for advancement and regional exposure

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Information Technology and Finance

Industries

  • Desktop Computing Software Products
  • IT System Custom Software Development
  • Financial Services

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Required Skill Profession

Management & Operations



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