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Operations Analyst Job Opening In Kuala Lumpur – Now Hiring Adknowledge Asia


Job description

Department

ECS-eCommerce Inventory Operations

Job posted on

May 20, 2025

Employment type

Full Time

About Us

ADA is a leading data & artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions.

We operate in 12 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity.

About The ECommerce Department

ADA's eCommerce department optimizes brands’ presence and marketing performance on marketplaces and brand-owned eCommerce sites to deliver real business outcomes through innovative eCommerce solutions.

Short Description:

The Operation Analyst (OA) will be responsible for analyzing the eCommerce/omni channel order fulfilment network performance and key metrics, identifying and resolving issues and developing recommendations for courses of action to Supply Chain management.

In this role the OA will work with cross functional teams within the company & external warehouse partners to gather data through various resources and then reproduce the data into presentable formats.

The OA will also communicate findings to multiple levels of management and use data to create strategies to improve various facts across the order fulfilment network.

The successful candidate will need to be a self-starter, detailed oriented, support numerous projects and the ability to communicate to all levels and areas of the business.

Responsibilities:

  • Monitor and support the execution of fulfilment orders across the eCommerce/omni channel network; including a broad scope of Marketplace Stores, Brand.com & Warehouse Partners.

  • Monitor and analyze, identified and established, key operating metrics and platform service level agreement (SLA).

    Assists in development and maintenance of an accurate measurement system.

  • Monitor inventory levels and manage stock availability to fulfil orders on time.

  • Leverage reporting and dashboards to drive process improvements resulting in reduced costs and improved service.

  • Address fulfilment related inquiries and resolve issues, such as customer complaint cases.

  • Collaborate with warehouse and logistics teams to ensure timely picking, packing and shipping of orders.

  • Collaborate with commercial, customer service and inventory planning teams to improve order fulfilment procedures.

  • Engage and collaborate with Product & Data Operations team to create data tables, programs & projects in support of supply chain business objectives and strategies
  • Projects require understanding of Order Management functionality and Marketplace Platform systems.

  • Act and support team as Subject Matter Expert on reporting capabilities and performance monitoring tools
  • Stay updated with industry trends and best practices in order management and fulfilment.

Requirements / Experience:

  • 1-2 years of experience in Warehouse Operations, Distribution, or Logistics within the FMCG or Logistics industry.

    Familiarity with order fulfillment ecosystem.

  • Experience with direct to consumer fulfillment & business to business fulfillment
  • Experience with supply chain metrics and their use to drive process improvements
  • Strong attention to detail and organizational skills to ensure order accuracy.

  • Proficiency in order management system, warehouse systems and marketplace.

  • Analytical and problem-solving abilities to identify areas for process improvement.

  • Knowledge of supply chain and logistics concepts and best practices.

  • Advanced proficiency in Excel (beyond basic functions such as sum, subtract, divide, and multiply).

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice:

Unfortunately, we are only able to contact shortlisted applicants.

We encourage you to continuously visit our website for regular updates on available roles.

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Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your Operations Analyst Potential: Insight & Career Growth Guide


Real-time Operations Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Operations Analyst in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in Operations Analyst roles.

9118 Jobs in Malaysia
9118
3051 Jobs in Kuala Lumpur
3051
Download Operations Analyst Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for Operations Analyst Job?

Great news! is currently hiring and seeking a Operations Analyst to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Adknowledge Asia adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Operations Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Operations Analyst typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Operations Analyst Job Success

Adknowledge Asia interview tips for Operations Analyst

Here are some tips to help you prepare for and ace your Operations Analyst job interview:

Before the Interview:

Research: Learn about the Adknowledge Asia's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Operations Analyst interview at Adknowledge Asia, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Adknowledge Asia's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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