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PAMB | Assistant Manager, Customer Onboarding - Agency Job Opening In Kuala Lumpur – Now Hiring Prudential plc


Job description

Prudential’s purpose is to be partners for every life and protectors for every future.

Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions.

We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

JOB SCOPE:

The incumbent is responsible to provide best-in-class customer onboarding experience to support the Company’s business by assessing risks and approving or declining applicants within underwriting guidelines and compliance regulatory.
The complexity of the insurance business requires the incumbent to acquire strong technical underwriting skill, good leadership, be a team player, customer orientated and possesses supervisory skill.

The incumbent is also required to work closely with other departments in delivering exceptional PRUexperience Service to customers.

PRINCIPAL DUTIES & RESPONSIBILITIES:

  • Underwrite and counter-signing subordinates referral cases in accordance with the prioritization given and within agreed Turnaround Time.
  • Perform processing in accordance with underwriting guidelines, compliance regulatory and corporate requirements.
  • Motivate subordinates towards achieving expected productivity, quality and performance.
  • Coach and provide guidance to subordinates to acquire skill required to perform the job effectively, deliver exceptional PRUexperience Service to customer.
  • Handle enquiries and provide immediate response to Agency Development team and Agency or Banca team.
  • Assist superior in delivering training plan to subordinates.

    Involve in team discussion, case study / sharing.
  • Monitor and review work systems and processes for the effective and efficient operations of the department.
  • Highlight issue; provide feedback / suggestion or opportunities for improvement to management.
  • Perform related duties and tasks as assigned by superior from time to time.
  • JOB SPECIFICATION:  

    Qualifications

  • A degree in Biomedical Science, Biology, Health Science or any field related to human biology or public health.
  • Experience

  • At least 3 years working experience in life and health insurance underwriting; or a basic degree with at least 3 years working experience.
  • Knowledge

  • Excellent technical underwriting skills
  • Confident decision-making skills
  • Coaching – coach and develop team members
  • Analytical and Problem solving skills – To handle and resolve customer enquiries through emphatic verbal and written communication
  • Project Management Appreciation – participate in any underwriting projects
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Are You Looking for PAMB | Assistant Manager, Customer Onboarding Agency Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prudential plc adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Malaysia laws and regulations

    What Is the Average Salary Range for PAMB | Assistant Manager, Customer Onboarding Agency Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for PAMB | Assistant Manager, Customer Onboarding Agency?

    Key qualifications for PAMB | Assistant Manager, Customer Onboarding Agency typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for PAMB | Assistant Manager, Customer Onboarding Agency Job Success

    Prudential plc interview tips for PAMB | Assistant Manager, Customer Onboarding   Agency

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    Before the Interview:

    Research: Learn about the Prudential plc's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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