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Urgent! Policy Servicing Analyst (System Support & Projects) Job Opening In Kuala Lumpur – Now Hiring Zurich Insurance

Policy Servicing Analyst (System Support & Projects)



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Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.

Job Summary
Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects.
Job Accountabilities - Key Accountabilities

  • Participate in Digital Servicing, automation, system enhancement and process improvement projects.

    Role and Responsibilities including:
  • Perform process review and opportunity identification.

  • Liaise and coordinate with superior and IT or system support.

  • Assist superior in participating project meeting.

  • Assist superior in prepare system/business requirement and business process review.

  • Prepare test script and perform User Acceptance Testing
  • Prepare sign off document from stakeholder and implementation sign off document.

  • Assist superior to monitor the result.

  • Perform all activities achieved the reasonable quality, performance and within the agreed timeline given.

  • Review and recommend measure to improve the existing process and system.

  • Prepare business case and presentation slides for related initiatives and projects.

  • Perform data analysis and presentation to support business decision.

  • Establish and update guidelines, working instructions and standard operating procedures.

  • Ensure that timeline and objectives as agreed with superior for any other assignments / projects that may be assigned are met or exceeded.
Job Qualifications
Required:
  • Bachelor Degree in Business Administration or equivalent
Preferred:
  • 5 years’ experience in Insurance Industry

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    General Business
  • Industries

    Insurance and Financial Services

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