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Malaysia Jobs Expertini

QA Engineer Job Opening In Kuala Lumpur – Now Hiring ThoughtFull


Job description

ThoughtFull Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere.

ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporate clients around the Asian region and beyond.

We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses.

Join us on our mission and be part of our rockstar team!

The Role

ThoughtFull is hiring a QA Engineer to ensure our platform delivers consistent, high-quality experiences across mobile and web.

This role combines hands-on quality assurance responsibilities with first-line support - acting as a bridge between end users and the product team to triage urgent bugs, reproduce user-reported issues, and ensure rapid feedback loops between QA and Engineering.

What you will do

  • Quality Assurance
  • Test new features and fix bugs across mobile (iOS/Android/Huawei) and web platforms
  • Execute functional, regression, exploratory, and smoke tests in staging
  • Identify edge cases and log reproducible bugs with detailed steps, environment, and screenshots/logs
  • Validate resolved issues before release and verify they meet acceptance criteria
  • Maintain clear QA sign-off status for staging releases
  • User Issue Triage & First-Level Support
  • Monitor Slack, HubSpot, email, or support channels for urgent bugs or user-reported issues
  • Reproduce and document issues reported by internal users or clients (e.g., therapists, clinical ops, cs team)
  • Triage bugs: assess priority, assign severity, and escalate to Product or Engineering as needed
  • Clarify ambiguous reports and communicate known workarounds or fixes to stakeholders
  • Maintain a running log of known issues and ensure status updates are shared
  • Test Case Management & Documentation
  • Write and maintain test cases for core product flows
  • Track test execution during sprints and document results with clear outcomes
  • Help maintain and refine QA checklists, test plans, and knowledge base documentation
  • Collaboration & Continuous Improvement
  • Participate in sprint planning, daily standups, and reviews
  • Collaborate with Product and Engineering to clarify edge cases and test coverage
  • Propose improvements to QA flows, issue documentation, and handoff clarity

Skills and Qualifications

  • 1+ years of experience in QA or software testing
  • Experience testing mobile and/or web applications
  • Strong attention to detail and curiosity to break things constructively
  • Able to write clear test cases and reproduce bugs independently
  • Good communicator: concise in bug reports and friendly in user interactions
  • Familiar with Jira, Figma, Postman, or similar tools
  • Bonus: customer-facing or triage experience in SaaS, B2B, or support/QA hybrid teams

Thoughtfull is an equal opportunity employer.

We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

If you have a disability or special need, please inform us for accommodation.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Industries

  • Non-profit Organizations and Primary and Secondary Education

Location: Kuala Lumpur, Malaysia

#J-18808-Ljbffr

Required Skill Profession

Engineering


  • Job Details

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Unlock Your QA Engineer Potential: Insight & Career Growth Guide


Real-time QA Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for QA Engineer in Kuala Lumpur, Malaysia, highlighting market share and opportunities for professionals in QA Engineer roles.

15260 Jobs in Malaysia
15260
2910 Jobs in Kuala Lumpur
2910
Download Qa Engineer Jobs Trends in Kuala Lumpur and Malaysia

Are You Looking for QA Engineer Job?

Great news! is currently hiring and seeking a QA Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ThoughtFull adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for QA Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kuala Lumpur. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for QA Engineer?

Key qualifications for QA Engineer typically include Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for QA Engineer?

To improve your chances of getting hired for QA Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for QA Engineer Job Success

ThoughtFull interview tips for QA Engineer

Here are some tips to help you prepare for and ace your QA Engineer job interview:

Before the Interview:

Research: Learn about the ThoughtFull's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your QA Engineer interview at ThoughtFull, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ThoughtFull's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for QA Engineer Positions

Setting up job alerts for QA Engineer is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!