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Urgent! retail & operations assistant manager Job Opening In Kuala Lumpur – Now Hiring RecruitFirst

retail & operations assistant manager



Job description

Overview

Who you'll be working for

Premium skincare and spa wellness brand

What requirements you'll need to be eligible


  • Diploma/Degree in Business, Retail Management, or related field




  • Minimum 3–5 years’ experience in retail operations or store management




  • Strong leadership, problem-solving, and communication skills


  • What you'll be doing on the job


  • Retail Operations & Efficiency – Oversee daily store operations, conduct audits, ensure compliance with brand standards, and monitor store performance (sales, inventory, KPIs).




  • Sales Strategy & Targets – Set and execute sales targets, support promotional activities, track performance, and provide improvement insights.




  • Team Leadership & Development – Support and mentor store managers, identify training needs, conduct performance reviews, and enhance team capabilities.




  • Customer Experience – Maintain high customer service standards, analyze feedback, and support loyalty/retention programs.




  • Inventory Management – Monitor stock levels, coordinate with supply chain, and ensure product availability.




  • Cross-Functional Collaboration – Work with marketing, visual merchandising, and HR to align promotions, recruitment, and training.




  • Budget & Financial Support – Assist in managing budgets, controlling costs, and preparing financial/sales reports.




  • Store Expansion – Support new store openings, ensuring operational readiness and smooth launches.




  • Market & Competitor Insights – Track competitors, monitor market trends, and share insights to guide strategy.



  • Required Skill Profession

    Supervisors Of Sales Workers



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