Senior Consultant, GSC

Job description

About Guidewire
Founded in 2001, Guidewire Software is a global leader in cloud-based software for the Property and Casualty (P&C) insurance industry.

Trusted by over 500 insurers and with more than 1,000 successful implementations, we provide a complete platform that combines digital, core, analytics, and AI to help insurers adapt and thrive in a rapidly evolving industry.

Our innovation is fueled by the largest R&D and services teams in the sector, backed by a global ecosystem of partners.

Delivered as a cloud service, our platform is continuously evolving to meet the future needs of our customers, some of the world’s most recognized insurance brands.
Join the Guidewire Services Centre (GSC)
The GSC was established to meet growing global demand for expert implementation of our products.

We’re a diverse, high-performing team that supports digital transformation projects for leading insurance companies worldwide.
We’re now looking for a smart, proactive, and results-oriented Senior Consultant to join us – You will be delivering application configuration and integration programs following Guidewire best practices.

You will provide remote consulting services for our customers globally.

Your role may also involve leading a project and mentoring other junior team members.

You will join a very progressive environment and have the opportunity to drive projects forward once you are up to speed on the products and comfortable in your role.

This role is designed for individuals who are passionate about technology, eager to enhance their consulting skills, and thrive in a collaborative and dynamic environment.

Job Description

Your Role as a Senior Consultant

As a Senior Consultant, you will be at the forefront of delivering innovative solutions and exceptional service to our global clients.

You’ll partner with customers and collaborate across multi-disciplinary teams to:

Lead the translation of complex business goals into scalable, future-ready technical solutions aligned with strategic objectives.

Serve as a trusted advisor to clients, driving optimal product adoption through deep expertise and proactive solutioning.

Ensure solution architecture upholds enterprise standards and delivers long-term value through technical excellence and stakeholder alignment.

This is a high-impact role with real responsibility in remote project implementation.

Projects vary widely — from upgrades to full implementations of core systems.

Over time, you'll have the opportunity to specialize in different project types, regions, or lines of insurance.

What You’ll Do

Learn and master Guidewire InsuranceSuite products to become a certified technical consultant and a subject matter expert.

Partner with Guidewire on-site consultants and customer teams to understand business objectives and integration requirements.

Work closely with customers throughout the project utilizing your full project development lifecycle skills.

Configure Guidewire applications and develop business rules based on customer and project needs.

Develop custom programs to integrate Guidewire applications with other internal and external systems.

Deliver solutions following Guidewire best practices, integrating our products with external applications to support our global customers.

Execute technical testing, refine solutions based on feedback, utilize incidents monitoring tools to communicate issues to and resolve with relevant Guidewire teams and project stakeholders.

Drive the development of new tools and methodologies to enhance project delivery and client satisfaction.

Lead, mentor and develop junior members in projects, foster a culture of knowledge sharing and professional growth.

Lead and promote continuous improvement initiatives within the team.

What You’ll Bring

Core Skills & Experience: A self-motivated and business savvy individual with a unique blend of technical aptitude coupled with great leadership quality and communication skills.

Languages: Fluent business English required; additional languages (e.g., Chinese, Japanese) are a plus.

Technical Knowledge: Advanced exposure to broad technical skills such as Object Oriented programming (JAVA), relational databases (data modeling/SQL), web UI (design and development), XML, application architecture.

Project Implementation: Exposure in large-scale software implementation or IT consulting projects.

Problem Solving: An analytical person with strong critical thinking and problem-solving skills.

Communication: Able to articulate technical solutions in business context and lead technical discussions across teams.

Team Collaboration: Ability to work independently and lead, willingness to learn from and contribute to cross-functional teams.

Stakeholder Management: Capable of influencing project stakeholders in both technical and non-technical teams.

Agile Mindset: Familiarity with Agile approaches and collaboration tools like Jira and Confluence.

Preferred But Not Required

Prior work experience in an insurance/financial services company or consulting setting.

Experience with insurance carriers or technology implementation partners.

Proficiency in any Guidewire Cloud products.

Qualifications

Bachelor's degree in Computer Science, IT, or related field.

5-8 years of hands-on experience in technology or insurance roles.

Knowledge of Agile delivery and Scrum practices.

Eligible to work in Malaysia and able to travel occasionally to the US, Europe or within APAC.

What Makes You a Great Fit

You’ll thrive at Guidewire if you embody our core values:

Collegiality: We work together as equals, value diverse opinions, and support one another.

Integrity: We act with honesty and transparency in everything we do.

Rationality: We favor thoughtful, data-driven decisions over assumptions or ego.

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.

We combine digital, core, analytics, and AI to deliver our platform as a cloud service.

More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success.

We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry.

Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc.

is proud to be an equal opportunity and affirmative action employer.

We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success.

Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Required Skill Profession

Consulting