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Urgent! Senior Credit Management Executive (Debt Management) Job Opening In Kuala Lumpur – Now Hiring Singtel

Senior Credit Management Executive (Debt Management)



Job description

Overview

Senior Credit Management Executive (Debt Management) – Singtel Financial Shared Services, Kuala Lumpur, Malaysia.

Responsibilities

  • Govern the consumer and corporate insolvency process.

  • Lead and oversee the assignment of debt to external agencies and law firms.

  • Supervise consumer and debt management activities to ensure an efficient recovery process, including credit block processes.

  • Collaborate with the IT team and other stakeholders on system enhancements and defects resolution.

  • Manage and handle escalation cases effectively and efficiently.

  • Lead and supervise team members’ productivity and accuracy; provide weekly and/or monthly reports to Manager.

  • Assist managers and collaborate with various stakeholders on initiatives and projects.

  • Prepare statistics, reports and presentations.

  • Provide briefings to stakeholders on initiatives, projects, policies and processes.

  • Review work processes and recommend strategies for improvements and efficiency.

  • Perform ad-hoc duties as assigned to broaden knowledge and experience.

Skills For Success

  • Diploma/ Degree in Business/ Accountancy or equivalent.

  • Minimum of 5 years of experience, preferably in Debt Recovery Management in the Telco industry.

  • Highly proficient in Microsoft Office including Excel (VLOOKUP, PivotTable, etc).

  • Proficient in system knowledge (CRM/ECOM/Kenan).

  • Strong knowledge of PDPA (Personal Data Protection Act), Debt Recovery and Litigation proceedings.

  • Strong analytical and critical thinking, with strong organizational and time management skills.

  • Ability to work independently and in a team, with high attention to detail.

  • Strong communication skills with fluency in English.

  • Proficiency in Macro, Power BI, Power Automate and Apps or Tableau is an added advantage.

Employer and Employment Type

Senior Credit Management Executive (Debt Management) – Singtel Financial Shared Services, Kuala Lumpur, Malaysia.

Full-time

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Required Skill Profession

Management & Operations



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