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Urgent! Senior Executive eCommerce Position in Petaling Jaya - DKSH

Senior Executive eCommerce



Job description

Overview

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Job Summary: Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units.

Working alongside a team of dedicated digital talent.

Plays the role of key account management & strategic planning, data analytics, business & relationship development.

Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.

Responsibilities

  • Strategic Planning & Analytics
    • Plan and assist in the merchandising and promotion campaigns for online channel
    • Manage promotional mechanism (bundles set creation, discount promotion with e-commerce players)
    • Manage stock fulfilment rate with e-retailers and clients
    • Promotion price maintenance on SAP for all e-retailers/e-marketplaces & clients
    • Assist in developing business plan and marketing and operational plan
    • Ensure sales target achievement
    • Build brand together with clients
    • Monitor and evaluate outcome of implementation
    • Monitor sales performance vs approved A&P budget
    • Execute trade claims recovery from clients within the contractual terms and responsible for A&P
    • Accurate price maintenance in accordance to contractual terms
    • Minimize unnecessary cost & risk which impact P&L
    • Robust in research and analysis of new online opportunities
    • Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery
    • Assist in financial reconciliation supervision (accounts receivable and accounts payable)
    • Business reviews and post sales reporting
  • Business Development
    • New channel expansion & terms negotiations
    • Building strong business relationships – with client and stakeholders, within the team, departments, and business unit
  • General Tasks
    • Communicate / interact the online business plan to all operational departments and business units
    • Assist in expansion of E-Commerce business opportunities in mobile/ social commerce and cross-border trade
    • Any other ad-hoc tasks and duties as assigned by the superior

Qualifications

  • Bachelor’s degree in Business or Economics or related field
  • Minimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor.

    Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage
  • Digital savvy with knowledge of E-Commerce business models, operations, technology
  • Experience managing E-Commerce channels
  • Strong commercial and negotiation skills
  • Management consultancy experience is a plus
  • Familiarity with using SAP is a plus
  • Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels
  • Consumer-first mindset, team-player
  • Strong passion in E-Commerce and business acumen
  • Ability to multi-task and possess excellent communication skills
  • Entrepreneurial mindset that is driven, flexible and willing to learn
  • Deliver on deadlines with agility and adaptability
  • Positive attitude and have a change agent mentality
  • Good level of computer literacy
  • Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties
  • Strong critical thinking and problem-solving skills

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Sales and Business Development

Industries

  • Business Consulting and Services, Technology, Information and Media, and Professional Services

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Required Skill Profession

Management & Operations



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