Senior Inside System Engineer

Job description

Veeam Software is located in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Veeam is the #1 global market leader in data resilience, protecting over 550,000 customers worldwide with solutions that provide data backup, recovery, portability, security, and intelligence.

About the Role

Be part of something BIG.

Veeam is looking for a talented and motivated technical engineer eager to begin a presales career and help maintain our hyper‑growth in one of the world's most virtualized markets.

The Senior Inside Systems Engineer is a technical role responsible for working closely with the sales department, informing, enthusing, and apprising partners, resellers and end users of our product offerings.

This office‑based role is as much about being evangelical for Veeam as being a great technical resource and is based in Malaysia, KL.

What You’ll Do

• Provide mainly web‑based demonstrations of Veeam Software, but there is scope for on‑site demonstrations and whiteboard sessions.
  
  
• Perform online demonstrations.
  
  
• Work closely with the sales department to secure new partners and customers.
  
  
• Work closely with the support and development departments to provide customer feedback.
  
  
• Lead generation activities such as events, webinars, user groups, etc.
  
  
• Provide pre‑sales support as partners evaluate Veeam software.
  
  
• Account management at a technical level for mainly our SMB customers.
  
  
• Track activities through our CRM.
  
  
• Respond to technical queries on the Veeam solution stack.
  
  
• Manage the removal of technical barriers to Sales.
  
  
• Work with end‑users and partners on removing issues and solving problems that may impede potential sales.
  
  
• Creation and delivery of technical presentations to the technical member within Channel partners.
  
  
• Maintain, run and operate the region's Executive Briefing Centre (EBC) environment.
  
  
• Perform internal enablement to our Inside Sales Team.
  
  
• Manage and maintain the SE Demo Lab in office.
  
  

What You’ll Bring

• Minimum three years of technical experience within ICT.
  
  
• Bachelor’s degree required (a combination of education and experience will be considered).
  
  
• Experience working with monitoring tools such as System Centre, preferably with a virtualisation or Windows operating system focus.
  
  
• Demonstrated experience with virtualisation technologies such as VMware, Hyper‑V, Xen, KVM, OpenStack, etc.
  
  
• Familiarity with Microsoft management suites for both servers and desktops.
  
  
• Professional certifications e.g., VCP, MCITP, VMTSP, VMCE, Azure or AWS a bonus.
  
  
• A strong presentation ability over different delivery mediums, mainly WebEx.
• Excellent verbal and written communication skills; must be able to present to groups via telephone and in person.
  
  
• Ability to work independently with limited direction in a fast‑paced environment; must be a high‑energy, motivated self‑starter and be able to learn new technologies quickly.
  
  
• Understanding of business drivers for IT projects.
  
  
• Ability to work on complex technical problems, with analysis and evaluation of data.
  
  
• Ability to adapt to changes in roles and responsibilities.
  
  

What You’ll Get

• Paid time off plus three global Veeam Days for self‑care and paid volunteer time.
  
  
• Private medical insurance for employees and dependents, including hospital, outpatient, dental, and wellness.
  
  
• Free, confidential counselling, coaching, and legal/financial advice via CuraLinc EAP for employees and household family.
  
  
• Flexible Spending Allowance for medical, dental, vision, wellness, fitness, and tech‑related expenses.
  
  
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program.
  
  

Veeam Software is an equal opportunity employer

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law.

All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.

By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge.

Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.

Required Skill Profession

Engineering