Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Manager Group Operations Underwriting.
Malaysia Jobs Expertini

Urgent! Senior Manager - Group Operations Underwriting Job Opening In Cyberjaya – Now Hiring AIA

Senior Manager Group Operations Underwriting



Job description

FIND YOUR 'BETTER' AT AIA

If you believe in better, we’d love to hear from you.

About the Role

To lead and support underwriting transformation initiatives across the allocated business units, focusing on automation, rule engine enhancement, and leveraging data and AI to improve operational efficiency and customer experience.

Responsibilities include, but are not limited to, the following:

  • Simplify underwriting processes and enhance customer experience by improving rules, leveraging data, analytics, and innovation to reduce medical evidence requirements and increase new business take-up rates

  • Improve rule precision and reduce manual referrals using analytics and historical data insights.

    Support the development and governance of core underwriting rules and standards

  • Provide subject matter expertise (SME) for straight-through processing (STP) automation and operational efficiency projects.

    Guide business units in adopting new technologies and digital capabilities.

  • Contribute to reinsurance strategy and maintain regional reinsurance relationships

  • Work closely with Claims, Risk, and other technical functions to ensure alignment and integration of underwriting strategies

  • Promote professional development within the Underwriting Community of Practice.

    Monitor and support business units in achieving operational targets and improving existing processes.

  • Guide business units in adopting new underwriting technologies and digital capabilities, ensuring alignment with strategic goals

  • Apply strong data analytics and visualization skills to generate insights, support decision-making, and effectively communicate with stakeholders.

  • Partner with allocated business units to identify, track, and implement operational use cases that improve underwriting efficiency and overall process performance.

  • Work independently to drive allocated buy projects applying strong project management skills and collaborate for end-to-end closure of the projects.

  • Job Requirements:

  • University graduate, preferred medical graduate

  • 10 years of relevant experience as an underwriter within the Life Insurance or Reinsurance Industry

  • Regional experience, preferred

  • Excellent communication skills and stakeholder management experience required

  • Strong data analytics and presentation skills

  • Strong project management skills


  • Required Skill Profession

    Top Executives



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Senior Manager Potential: Insight & Career Growth Guide