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Senior Monitoring Specialist Job Opening In Petaling Jaya – Now Hiring Tech Data APAC


Job description

Monitoring Specialist

The primary purpose of the role is to ensure the smooth operation in two main domains: 1) Monitoring and analyzing the entire supply chain system, IT infrastructure, and facilities, responding to alerts, providing timely support to global teams, and making independent decisions for urgent issues.

2) Offering Global Contact Calling Services to TD SYNNEX global coworkers for resolving urgent issues.

Responsibilities

  • Accept working in shifts: morning shift, swing shift, and night shift.

  • Process IT alerts by following pre-defined SLAs.
  • Provide efficient global call services to accelerate problem-solving.

  • Guide monitoring specialists during daily operations.

  • Analyze monitoring data and provide professional solutions/support based on data analysis.

  • Collaborate with the peer VMT team in China.

Qualifications

  • 3-5 years of relevant experience is preferred.

  • Proficient in both Chinese (Mandarin) and English.

  • High levels of vigilance and constant monitoring of the screen, demanding extreme discipline.

  • IT background is preferred.

  • Good at using Microsoft 365 software.

  • Strong sense of responsibility and collaborative team spirit.

  • Excellent ability in problem analysis and solving.

  • Stronger observation skills to identify and assess potential risks in monitoring data.

  • Able to formulate response measures and plans based on the analysis results of monitoring data.

  • Strong communication skills: able to effectively communicate with global coworkers.

Working Hours (Malaysia local time, including one hour rest time)

Morning shift: 7am – 4pm
Swing shift: 1pm – 10pm
Night shift: 10pm – 7am

Seniority Level

Associate

Employment Type

Full-time

Job Function

Customer Service

Industries

IT Services and IT Consulting

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Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your Senior Monitoring Potential: Insight & Career Growth Guide


Real-time Senior Monitoring Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Monitoring in Petaling Jaya, Malaysia, highlighting market share and opportunities for professionals in Senior Monitoring roles.

14418 Jobs in Malaysia
14418
1430 Jobs in Petaling Jaya
1430
Download Senior Monitoring Jobs Trends in Petaling Jaya and Malaysia

Are You Looking for Senior Monitoring Specialist Job?

Great news! is currently hiring and seeking a Senior Monitoring Specialist to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tech Data APAC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Senior Monitoring Specialist Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Petaling Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Monitoring Specialist?

Key qualifications for Senior Monitoring Specialist typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Senior Monitoring Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Monitoring Specialist Job Success

Tech Data APAC interview tips for Senior Monitoring Specialist

Here are some tips to help you prepare for and ace your Senior Monitoring Specialist job interview:

Before the Interview:

Research: Learn about the Tech Data APAC's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Monitoring Specialist interview at Tech Data APAC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tech Data APAC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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