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Urgent! Snr Exec/Exec - Personal Financial Services (Operations & Customer Service) Job Opening In Malaysia, Malaysia – Now Hiring Hong Leong Bank Berhad
If you are looking to excel and make a difference, take a closer look at us…
Job Responsibilities:
Sales & Service
Providing superior service to branch customers and cross selling of bank products as applicable
Required to carry clear sales targets for specific products
Assist in the management of branch queue time as per the Bank’s approved Service Level Agreement
Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions
Stepping out of the branch to meet customers for service / sales discussions occasionally / as applicable
Support Bank’s Digital Transformation initiatives
Accepting assignments as required to maintain adequate staffing levels throughout branch network within the Region.
Operations
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank from time to time) in a timely and accurate manner.
Over-riding of transactions.
Perform Self-Audit Check diligently as required
Comply to Bank’s internal SOPs as applicable
On stand-by during weekend for SST activities / as applicable
Perform Relief CSOM functions / as applicable
Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier)
Comply to staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation
Observe the Bank’s Code of Conduct & Ethics
Other Responsibilities
Maintaining confidentiality of customers and Bank’s information in a responsible manner
Keeping a clean, organized work area and maintain a professional appearance
Attending all trainings as applicable including e-learning/Smart-up
Filing of reports
Occasionally help in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc.
Carrying out other duties as assigned periodically.
Job Requirements:
Candidate must be a minimum Diploma holder in any related field
Related working experience in Financial Institution especially in front line would be an added advantage
Must have integrity and accountability
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Unlock Your Snr Exec Potential: Insight & Career Growth Guide
Real-time Snr Exec Jobs Trends in Malaysia, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Snr Exec in Malaysia, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 49 jobs in Malaysia and 10 jobs in Malaysia. This comprehensive analysis highlights market share and opportunities for professionals in Snr Exec roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Hong Leong Bank Berhad is currently hiring and seeking a Snr Exec/Exec Personal Financial Services (Operations & Customer Service) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Snr Exec/Exec Personal Financial Services (Operations & Customer Service) Jobs Malaysia.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hong Leong Bank Berhad adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Snr Exec/Exec Personal Financial Services (Operations & Customer Service) Jobs Malaysia varies, but the pay scale is rated "Standard" in Malaysia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Snr Exec/Exec Personal Financial Services (Operations & Customer Service) typically include Financial Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Snr Exec/Exec Personal Financial Services (Operations & Customer Service) interview at Hong Leong Bank Berhad, research the company, understand the job requirements, and practice common interview questions.
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