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Software Support Engineer Job Opening In Subang Jaya – Now Hiring Canonical


Job description

Overview

Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Software Support Engineer role at Canonical .

This is a remote role with teams in all time zones.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.

Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.

The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

This role deals with critical issues in the open source stack that require upstream bug fixes.

Our engineers work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand.

Our group is critical to the success of our customers, partners and Ubuntu itself.

Responsibilities

  • Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
  • Maintain a close working relationship with Canonical's Field, Support and product engineering teams
  • Participate in upstream communities
  • Develop bug fixes, backport patches, and work with upstream for inclusion
  • Review code produced by other engineers
  • Demonstrate good judgment in technical methods and techniques
  • Prioritize work and manage your time effectively against those priorities
  • Participate in team discussions to improve processes, tools, and documentation
  • Maintain clear, technical and concise communications
  • Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

What we are looking for in you

  • An exceptional academic track record
  • Background in Computer Science, STEM or similar
  • Experience with Linux and open source software
  • Experience with at least one of Python, Go, C or C++ on Linux
  • A drive to learn unfamiliar technology and deep-dive difficult issues
  • Willingness to travel up to 4 times a year for internal events

Nice-to-have skills

  • You love technology and working with brilliant people
  • You are curious, flexible, articulate, and accountable
  • You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
  • You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systems

What we offer colleagues

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme & Wellness Platform
  • Opportunity to travel to new locations to meet colleagues
  • Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source.

As the company that publishes Ubuntu, we are changing the world of software.

We recruit on a global basis and set a high standard for people joining the company.

Most colleagues work from home.

Working here challenges you to think differently, work smarter, and raise your game.

Canonical is an equal opportunity employer.

Legal and diversity

We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products.

Whatever your identity, we will give your application fair consideration.

Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Software Development

Canonical is an equal opportunity employer

Referrals increase your chances of interviewing at Canonical by 2x

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Required Skill Profession

It & Technology


  • Job Details

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Unlock Your Software Support Potential: Insight & Career Growth Guide


Real-time Software Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Software Support in Subang Jaya, Malaysia, highlighting market share and opportunities for professionals in Software Support roles.

8170 Jobs in Malaysia
8170
745 Jobs in Subang Jaya
745
Download Software Support Jobs Trends in Subang Jaya and Malaysia

Are You Looking for Software Support Engineer Job?

Great news! is currently hiring and seeking a Software Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Canonical adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Software Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Subang Jaya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Software Support Engineer?

Key qualifications for Software Support Engineer typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Software Support Engineer?

To improve your chances of getting hired for Software Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Software Support Engineer Job Success

Canonical interview tips for Software Support Engineer

Here are some tips to help you prepare for and ace your Software Support Engineer job interview:

Before the Interview:

Research: Learn about the Canonical's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Support Engineer interview at Canonical, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Canonical's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Software Support Engineer Positions

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