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Job Description
Responsibilities
- Setup, administer and maintain Windows Server operating system, services and application processes.
- Administration of Microsoft Exchange servers and Gmail email services
- Administration in Google and Azure cloud platform
- Administration of Linux OS and Kubernetes
- Provide holistic solutions to improvement of business functions and ensure the availability, integrity and security of company data.
- Resolve incident/task tickets and manage knowledge base articles on ServiceNow platform
- Ensure compliance to Corporate IT Audit, Security policy and Standards
- Proactively monitor systems to ensure established SLA is met and anticipate growth and plan system upgrade opportunities.
- Implement and deploy physical and/or virtual desktop environments for production, automation and other functional areas
- Coordinate with stakeholders for deployment and troubleshooting of end client solutions
- Ensures stakeholder satisfaction by resolving operational issues regarding area of expertise and assignments based on company policies and procedures.
- Partner and collaborate with members of global IT to deploy technologies that support business requirements.
- On call support and standby
- Lead cross functional teams to resolve issues and manage assigned projects from time to time
- May occasionally need to support activities outside of normal working hours when necessary.
Requirements
- Bachelor's Degree in Computer Sciences, Information Technology or directly related fields.
- At least 1-2 years hands-on experience as a Windows Server Administrator.
Experience in a manufacturing environment is preferred.
- Professional certification in Windows Server, Linux and cloud will be an added advantage.
- Excellent communication, organizational, time management and problem solving skills.
- Strong sense of urgency, performance-minded and able to work under time constraints.
- Provide technical leadership to assess, improve, and propose new solutions to complex business requirements
- Excellent customer service skills including direct interaction with users, assertiveness and perseverance to follow through issues to closure
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