Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: System Engineer Production (EMEA Timezone).
Malaysia Jobs Expertini

Urgent! System Engineer - Production (EMEA Timezone) Job Opening In Kuala Lumpur – Now Hiring Tungsten Automation

System Engineer Production (EMEA Timezone)



Job description

The System Engineer will be a critical member of the Production Services Team, responsible for safeguarding the processing integrity and timeliness of customer data hosted in our SaaS services.

This role includes 24/7/365 on-call duties and focuses on monitoring, performance, and capacity issues, as well as remediating production-related issues to meet the team's Service Level Agreements (SLAs).

Key Responsibilities

  • System Monitoring / Production support: Continuously monitor the performance and capacity of Server, ensuring the integrity and timeliness of data processing.

  • Incident Management: Participate in an on-call rotation, providing Tier II/III support related to system incidents, including diagnosing, troubleshooting, and remediating issues.

  • Performance Tuning: Proactively identify bottlenecks and performance issues, taking appropriate actions working with R&D and other stakeholders
  • Data Integrity: Ensure that all system activities and processes comply with established protocols, safeguarding data integrity and confidentiality.

  • Documentation: Maintain documentation of all system configurations, updates, and procedures for both internal team and compliance purposes.

  • Customer Support: Response to server alert and handle tickets in JIRA

#J-18808-Ljbffr


Required Skill Profession

Engineering



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your System Engineer Potential: Insight & Career Growth Guide