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Technical Account Manager Job Opening In Malaysia – Now Hiring PingCAP Inc.


Job description

Join us as we scale our business by building on our tremendous success around the world.

The massive database market is going to double over the next few years (the IDC estimates it to be $119B+ by 2025) and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering.TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics.

Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications.

Our strong open-source community roots (37,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company.

Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Responsibilities

- Serve as the trusted advisor and technical point of contact for assigned customers.

- Build and maintain strong relationships with key stakeholders, understanding their technical architectures and requirements, their business objectives, and challenges.

- Provide technical guidance, best practices, and solution recommendations to help customers maximize the value of TiDB products and services.

- Collaborate with sales, service, and solutions architecture teams to drive customer success, satisfaction, and growth.

Proactively identify opportunities for improvement, cost optimization, and performance enhancement in customer environments.

- Proactively identify and address technical challenges, act as an escalation point for technical issues, and coordinate with internal teams to ensure timely resolution.

- Deliver training sessions, workshops, and presentations to customers and internal stakeholders to enhance their understanding and adoption of TiDB products.

- Maintain up-to-date knowledge of TiDB products, roadmaps, features, and industry trends.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field.

- Previous experience in technical account management, customer success, or consulting roles.

- Strong understanding of database and distributed system-related products and technologies.

- Excellent communication, collaboration, and problem-solving skills.

- Ability to manage complex technical projects and prioritize competing demands effectively.

- Certifications such as PMM Project Management Professional (PMP), PingCAP Certified TiDB Professional (PCTP), Oracle Certified Professional (OCP), and AWS Certified Solutions Architect - Professional, are a plus.

- Experience working with enterprise customers and managing stakeholder relationships is a plus.

We encourage people from underrepresented groups to apply.

Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization.

Whether blatant or hidden, barriers to success have no place at TiDB.

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in , , Malaysia, Malaysia, highlighting market share and opportunities for professionals in Technical Account roles.

5406 Jobs in Malaysia
5406
500 Jobs in , , Malaysia
500
Download Technical Account Jobs Trends in , , Malaysia and Malaysia

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PingCAP Inc. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Malaysia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Engineering and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Account Manager Job Success

PingCAP Inc. interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the PingCAP Inc.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at PingCAP Inc., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PingCAP Inc.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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