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Technical Account Manager (TAM) Job Opening In Klang City – Now Hiring GenScript


Job description

GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group.

Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific.

GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy.

GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.

About ProBio

ProBio proactively provides end-to-end CDMO service from drug discovery to commercialization with proactive strategies, professional solutions and efficient processes in cell and gene therapy (CGT), vaccine, biologics discovery and antibody protein drug to accelerate drug development for customers.

ProBio’s total cell and gene therapy solution covers CMC of plasmid and virus for IND filing as well as clinical manufacturing and commercial manufacturing.

In terms of plasmid service, ProBio supports the most clinical approvals for CGT drugs including mRNA vaccines, CAR-T in China.

It is also the first GMP manufacturing platform to provide in vitro transcription (IVT) template linearized plasmids for mRNA vaccines and has supported several mRNA vaccine global enterprises to obtain clinical approvals.

In terms of viral vector service, ProBio has a stable and high-yield viral vector platform.

Job Scope:

  • Take full responsibilities of the daily operation of customer service function to handle all initial inquiries from customers, dealers, and general public regarding order placement, complaints, technical support and etc.

  • Provide primary technical advice to customers with practical information and tools; identify and interpret customers’ requirements, shape these requirements to fit company research & manufacturing capabilities and communicate these to customers.

  • Work closely with Sales Account Managers as a consultant to clients on technical matters to improve customer satisfaction.

    Solve technical and order issues for the customers to maintain customer relationship together with sales managers.

  • Arrange telecommunications and give technical presentations to customers.

Job Requirements:

  • Master's degree or PhD in relevant life science fields including but not limited to cell biology, immunology, and molecular biology.

  • 2-3 years of commercial experience will be an advantage.

  • Ability to communicate fluently in both English and Chinese, verbally and in writing (as this role works closely with some Chinese speaking clients and colleagues).

  • Good presentation skills with scientific content.

  • Customer-focused, proactive/action-oriented with good business acumen.

  • Previous industry experience in a similar commercial role will be an advantage.

  • Highly motivated individual with excellent communication, organization and time management skills.

Location: Malaysia (home-based)

#GS

#LI-CT1

GenScript USA Inc/ProBio Inc.

is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.

It is the Company's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

GenScript USA Inc./ProBio Inc.

maintains a drug-free workplace.

Apply for this job

#J-18808-Ljbffr

Required Skill Profession

Engineering


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in Klang City, Malaysia, highlighting market share and opportunities for professionals in Technical Account roles.

5407 Jobs in Malaysia
5407
252 Jobs in Klang City
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Download Technical Account Jobs Trends in Klang City and Malaysia

Are You Looking for Technical Account Manager (TAM) Job?

Great news! is currently hiring and seeking a Technical Account Manager (TAM) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GenScript adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Klang City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Technical Account Manager (TAM) Job Success

GenScript interview tips for Technical Account Manager (TAM)

Here are some tips to help you prepare for and ace your Technical Account Manager (TAM) job interview:

Before the Interview:

Research: Learn about the GenScript's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager (TAM) interview at GenScript, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GenScript's products or services and be prepared to discuss how you can contribute to their success.

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