Urgent! Technical Customer Support, I Job Opening In Penang – Now Hiring Zebra Technologies
Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.
United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected.
Drawing from our unique perspectives, we collaborate to deliver on our purpose.
Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally.
We’ve only begun reimagining the future – for our people, our customers, and the world.
Resolves problems with customers via telephone email or chat sessions using basic technical product knowledge and interpersonal skills.
Troubleshoots problems with appropriate applications, products and vendors.
Identifies and documents customer issues, and escalates as directed.
Develops an understanding of multiple applications and platforms.
Responsibilities:
+ Communicates basic technical solutions to customers using effective communication, listening and comprehension skills.
+ Diffuses upset customers
+ Fully documents customer interactions in real-time
+ Solves problems within defined quality standards using a basic understanding of products, solutions, and customer environments
+ Identifies and escalates complex problems under direct supervision
+ Works on a limited variety of problems of limited scope using defined procedures and practices
+ Collaborates with fellow technicians and supervisor to solve problems
+ Familiarizes self with new technologies, products and platforms
Qualifications:
+ Bachelor's degree or Associate Degree (Technical Degree).
Technical Certifications preferred
+ 1-3 years demonstrated working experience required
+ Basic computer literacy with a working knowledge of the Microsoft Office Package
+ Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers
+ Demonstrates strong customer service and communication skills
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts.
Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system.
Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system.
If you are a victim of identity theft contact your local police department.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Technical Customer Potential: Insight & Career Growth Guide
Real-time Technical Customer Jobs Trends in Penang, Malaysia (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Technical Customer in Penang, Malaysia using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8738 jobs in Malaysia and 106 jobs in Penang. This comprehensive analysis highlights market share and opportunities for professionals in Technical Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zebra Technologies is currently hiring and seeking a Technical Customer Support, I to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Technical Customer Support, I Jobs Penang.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zebra Technologies adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Technical Customer Support, I Jobs Malaysia varies, but the pay scale is rated "Standard" in Penang. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Technical Customer Support, I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Technical Customer Support, I interview at Zebra Technologies, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zebra Technologies's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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