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Urgent! Technical Implementation Consultant Job Opening In Malaysia, Malaysia – Now Hiring Wizlynx Group

Technical Implementation Consultant



Job description

Job Summaryand Mission

wizlynx
group, with the founding core of our company headquartered in Switzerland since
1992, is an ethical, trustworthy, and vendor agnostic global Cyber Security
provider.

Our vision is to be a best-in-class global Cyber Security company,
enabling customers to focus on their core business by providing high-quality,
value added and innovative Cyber Security services.



As part of
the Managed Security Services (MSS) team, this technical and customer-facing
role provides support to the pre-sales process to showcase the scope and
capability of our services, guide the customer to determine their needs,
validate feasibility, recommend the right solution, and ultimately implement
the cyber security solution.

Summary of
Key Responsibilities

Responsibilities
and essential job functions include but are not limited to the following:

Vulnerability & Internal Infrastructure Management

  • Conduct
    routine system health checks, backups, and capacity planning.
  • Troubleshoot
    escalated issues to maintain uptime and performance.
  • Analyze
    scan reports (e.g., Nessus) to identify and remediate vulnerabilities across
    internal infrastructure.
  • Review and
    apply regular patching and system hardening for Windows and Linux environments.
  • Maintain
    up-to-date documentation for configurations, processes, infrastructure, remediation
    and patching activities.
  • Provide
    regular reporting on patching status, system health, and vulnerabilities.
  • Collaborate
    with the Technical Services Lead, act as the go-to escalation point for complex
    technical issues and handle escalations effectively.
  • Technical
    Pre-Sales:

  • Understands the technical services and technology solutions offered
    across the MSS portfolio, including but not limited to DDoS, WAF, CTI, and
    simulated phishing
  • Provide specific technical expertise (or undertake investigation) to
    support the scoping and feasibility of security and network requirements
    (position solution capabilities and technical constraints to determine solution-fit
    and general feasibility)
  • Translate technical
    complexity into clear deliverables and maintain alignment with scope and
    compliance standards
  • Leverage internal or external technical documentation and pre-sales
    aids (presentations, etc.), or create them as required, and tailor them to the
    customer opportunity
  • Present applicable materials, lead the scoping, setup, and execution
    of solution demonstrations and/or POC requirements, collaboration with vendors and
    internal teams.
  • Engage with vendors to facilitate pre-sales activities and feasibility
    of customer requirements
  • Validate technical feasibility, support sizing (effort estimation)
    requests, and provide recommendations to optimize the solution fit, customer
    value-add, and implementation
  • Provide guidance in the procedures and timing to implement services
  • Review RFI responses and commercial proposals to ensure alignment with
    technical feasibility, agreed scope, schedule and service capability
  • Service Implementation:

  • Accountable and the Single Point of Contact (SPOC) for an assigned
    task
  • Diligently perform technical tasks (allocated by the Technical
    Services Lead) for a defined technology/system to support customer
    engagement/service or internal requirements, including, but not limited to:
  • Design, install, configure, administer, and monitor the solution
  • Management of incidents and requests aligned with SLAs.
  • Ensure tasks are executed in accordance with the applicable customer
    SLA following the SOP and quality and compliance guidelines
  • Liaise with vendors, the customer, and third parties as necessary to
    ensure the successful implementation or ongoing operation of the security
    solution
  • Timely reporting of status of assigned tasks, identify issues and
    risks, and escalate to the respective Engagement Coordinator and/or Technical
    Services Lead as applicable
  • General:

  • Understand customer needs and translate (document requirements) into
    technical solutions
  • Breakdown technical complexity and manage issues within a fast-paced
    customer-facing environment
  • Respect the scope of the service/engagement, escalate potential
    changes immediately
  • Document actions, consult the SOP, and escalate if in doubt
  • Share learnings and support colleagues to maintain team and company
    results
  • Work independently to deliver high quality solutions for engagement
    and operational tasks
  • Actively maintain an up-to-date knowledge of cyber security trends,
    industry standards and compliance, seek opportunities to increase skills and
    experience with tools and techniques
  • Provide input to support innovation, development, and the competitive
    advantage of the company's services
  • Provide continual feedback on processes and technical learnings to
    support the development and implementation of resilient SOP, tools,
    documentation, and skills to simplify and optimize workflow, and ensure best
    practice, quality, and compliance adherence
  • Collaborate with
    colleagues to share knowledge, support continuous improvement, and maintain
    high service quality
  • Working Hours:

  • Monday to Friday:
  • Flexible start time (select from 08:00 but no later than 09:30)
  • 9 hours fixed working period including 1 hour lunchbreak
  • Out of working hours support may be required (over-time/time-off
    compensation applicable)
  • Ideal Experience
    and Education:

  • Minimum of
    2 to 3 years technical work experience, specifically in cyber security,
    networks, and infrastructure
  • IT security
    exposure and/or experience implementing or supporting solutions or working
    within a SOC environment is an advantage
  • Networking
    fundamentals, minimum TCP/IP
  • Understanding
    of LAN and WAN concepts
  • Basic
    understanding in Routing and Switching protocols
  • Experience
    with Firewall concepts and VPN technologies (IPSec and SSL)
  • Wireless
    technologies and protocols know-how
  • Installation
    and configuration of network security architectures
  • Configuration
    of boxed solutions
  • Microsoft
    OS and Office productivity tools experience
  • University
    or similar desirable ideally in an IT discipline
  • Advantageous
    to have:
  • Hands on
    Experience with SOC, SIEM, Vulnerability management, Security Incident
    Response, in anti-malware, advanced threat protection, security devices log,
    IDS, IPS, Proxy etc.
  • Windows and
    Linux host-based security configuration, network, and cloud-based security
    systems.
  • Experience
    with Palo Alto, Barracuda, Cisco, Imperva, VMware, SolarWinds, ESET, VM
    Explorer products.
  • Language
    Skills

  • Ability
    to communicate clearly and concisely, both orally and in writing, in English,
    as well as local language
  • Soft Skills

  • Analytical approach and strong problem-solving skills
  • Can work alone and follow detailed instructions
  • Meticulous and disciplined to follow procedures
  • Ability to simplify complexity, and create clear and structured
    documentation
  • Team oriented
  • Flexible can-do attitude and reliable
  • Comfortable to engage colleagues and customers in a technical and
    business environment
  • Professional and friendly approach and appearance
  • Willingness to work out of hours and travel if required
  • Who we are

    wizlynx group is an ethical, trustworthy, and vendor agnostic Swiss Cyber Security provider.

    Our customers rely on us to effectively protect their business and trade secrets against any form of cybercrime, such as malware outbreak, malicious insiders, cyberattacks, cyber espionage, data leakage, and more.

    We live and breathe Cyber Security! For this reason, we have designed a service portfolio that covers the entire risk management lifecycle to ensure our customer benefits the most from our passion and experience, but primarily to maximize their protection.

    Our Cyber Security Services rely on highly skilled security professionals and penetration testers with long-lasting experience, both in defense and offense, while holding the most recognized certifications in the industry.

    Apply now if you think you are a good match! We will respond to let you know what the next steps are, but in the meantime feel free to check us out: https://www.wizlynxgroup.com/


    Required Skill Profession

    Computer Occupations



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