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Technical Support Specialist Job Opening In Bandar Bayan Baru – Now Hiring Exabytes Network Sdn Bhd


Job description

Talents Wanted!

GROW your career with Exabytes

We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams.

We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family.

If you’re one who is passionate, hardworking with drive, and wants to advance your career, there’s no better home for your potential than Exabytes!

Technical Support Specialist

  • Penang
  • Full Time
  • Technical
  • Tech-Savvy and People-Friendly?

    Join Our Team as a Call Center Hero!

    Tackle exciting tech challenges daily while delivering top-notch support.

    Enjoy competitive pay, great benefits, and endless opportunities to showcase your skills and grow.

    Ready to make a difference?
    Your journey starts here!

    What You'll Do

  • Rescuing Websites: Quickly troubleshoot downtime, slow loading, and error messages to get customers back online.

  • Email Expert: Set up email accounts, resolve delivery issues, and ensure seamless communication.

  • Domain Master: Assist with domain registration, transfers, and management effortlessly.

  • cPanel Guru: Guide users through cPanel/WHM for file management, databases, and hosting essentials.

  • Support Superstar: Deliver friendly, efficient support via phone, email, and chat, ensuring every customer leaves happy.

  • What We're Looking For

  • Tech-Savvy: Strong knowledge of web hosting basics, including websites, domains, emails, and DNS.

  • Customer-Focused: Great communication skills with a genuine passion for helping others.

  • Problem-Solver: Skilled at diagnosing and fixing technical issues effectively.

  • Team Player: Works well with others and eager to learn and grow together.

  • Adaptable: Thrives in fast-paced environments and handles multiple tasks with ease.

  • GROW With Us

  • No. 1 Hosting Company in SEA: Join the leading web hosting provider in Southeast Asia.

  • Performance Incentives: Achieve KPIs and earn attractive incentives for your hard work.

  • Engaging Team Culture: Enjoy team-building activities and personal conversations with the CEO.

  • Career Growth Opportunities: Experience business trips and unlock broad career progression.

  • Customer Recognition: Be acknowledged through customer testimonials and feedback, with the satisfaction of solving key issues.

  • Dive into a dynamic role where you’ll tackle a wide range of technical challenges!
    You’ll troubleshoot website issues, configure email, manage domains, and provide expert guidance to our customers.
    Your passion for technology and commitment to customer satisfaction will make you an invaluable part of our team.

    Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Technical Support Potential: Insight & Career Growth Guide


    Real-time Technical Support Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Bandar Bayan Baru, Malaysia, highlighting market share and opportunities for professionals in Technical Support roles.

    5997 Jobs in Malaysia
    5997
    136 Jobs in Bandar Bayan Baru
    136
    Download Technical Support Jobs Trends in Bandar Bayan Baru and Malaysia

    Are You Looking for Technical Support Specialist Job?

    Great news! is currently hiring and seeking a Technical Support Specialist to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Exabytes Network Sdn Bhd adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Malaysia laws and regulations

    What Is the Average Salary Range for Technical Support Specialist Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bandar Bayan Baru. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Technical Support Specialist?

    Key qualifications for Technical Support Specialist typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Technical Support Specialist?

    To improve your chances of getting hired for Technical Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Technical Support Specialist Job Success

    Exabytes Network Sdn Bhd interview tips for Technical Support Specialist

    Here are some tips to help you prepare for and ace your Technical Support Specialist job interview:

    Before the Interview:

    Research: Learn about the Exabytes Network Sdn Bhd's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Technical Support Specialist interview at Exabytes Network Sdn Bhd, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Exabytes Network Sdn Bhd's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Technical Support Specialist Positions

    Setting up job alerts for Technical Support Specialist is easy with Malaysia Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!