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Technical Support Specialist (Shah Alam) Job Opening In Shah Alam – Now Hiring Agensi Pekerjaan Crest Force


Job description

A.

Summary of job Contents

  • To support and assist both internal and external customers and ensuring the required technical knowledge about products and application to meet their needs.

B.

Key Responsibilities

  • Provide first level technical support to assist external customers identify their requirements for company products and services.

  • Provide second level technical support to internal and external customoer by taking ownership of reported issues and seeing problems through to resolution.

  • Coordination with internal teams on escalation of unresolved issues.

  • Provide second level support, internal training and development of demo product specifically for electric automation product such as servo motor, sensors and vision sensor, plc and programming, fieldbus and remote IO system.

  • Response promptly to customer inquiry about product change which requires internal and external coordination.

  • Other duties and tasks as assigned

C.

Knowledge/Skill/Experience Requirements

  • Knowledge:
    Study Discipline: Degree in Mechatronic or Electrical Engineering
  • Skills:
    Language Skills: Excellent verbal and writing in English, and additional language as requested: Mandarin.
    Computer Skills: Ms Office, SAP, TRS, Engineering software, PLC Program
    Additional Requirement: Willingness to work in shift and on public holidays (if required).

  • Experience:
    General Experience: Min.

    5 years in Technical Support or Engineering Fields
    Special experience in a particular industry segment: Min 3 years in Factory Automation Industry
    Special experience in a particular function: Experience in Control system, PLC programming, sensors, servo motors, pneumatic actuators, control valves, process valve.

Interested candidate kindly contact Ms Ana ) for more details.

Thank you.

Tagged as: automation , technical support

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Shah Alam, Malaysia, highlighting market share and opportunities for professionals in Technical Support roles.

5997 Jobs in Malaysia
5997
224 Jobs in Shah Alam
224
Download Technical Support Jobs Trends in Shah Alam and Malaysia

Are You Looking for Technical Support Specialist (Shah Alam) Job?

Great news! is currently hiring and seeking a Technical Support Specialist (Shah Alam) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Agensi Pekerjaan Crest Force adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for Technical Support Specialist (Shah Alam) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Shah Alam. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Technical Support Specialist (Shah Alam) typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Technical Support Specialist (Shah Alam) Job Success

Agensi Pekerjaan Crest Force interview tips for Technical Support Specialist (Shah Alam)

Here are some tips to help you prepare for and ace your Technical Support Specialist (Shah Alam) job interview:

Before the Interview:

Research: Learn about the Agensi Pekerjaan Crest Force's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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