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IT Technical Support Assistant Manager Job Opening In Seberang Perai – Now Hiring Max System Solution


Job description

Responsibilities

  • Assist and report to the Business Operation Manager (IT) in managing the technical support team.

  • Assign tasks, set priorities, and ensure that team members have the necessary resources to perform their duties effectively.

  • Provide technical assistance and support to end-users, resolving complex issues that cannot be handled by the support team.

  • Investigate and analyze recurring technical issues to identify root causes and implement preventive measures.

  • Stay updated on the latest technologies, industry trends, and best practices to enhance the quality of technical support services.

  • Assist in the administration and maintenance of IT systems, servers, networks, and other infrastructure components.

  • Maintain accurate and up-to-date documentation of support processes, troubleshooting steps, and knowledge base articles.

  • Collaborate with external vendors and service providers to ensure timely resolution of technical issues and adherence to service level agreements.

  • Develop and deliver training materials and workshops to enhance the technical skills of team members and end-users.

Requirements

  • Possess at least Diploma/post Graduate Diploma/ Bachelor’s Degree in Computer Science/Information Technology or equivalent
  • Candidate must be a Male & Chinese and able to speak and read in Mandarin (As require liaising with Mandarin speaking clients due to work nature)
  • At least 2-3 year(s) of working experience in the related field is required for this position
  • Strong technical knowledge, strong networking capabilities and relationship management skills
  • Ability to prioritize tasks and work under pressure and a strong team player.

  • MUST be willing to work in Butterworth, Penang

#J-18808-Ljbffr

Required Skill Profession

It & Technology


  • Job Details

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Unlock Your IT Technical Potential: Insight & Career Growth Guide


Real-time IT Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Technical in Seberang Perai, Malaysia, highlighting market share and opportunities for professionals in IT Technical roles.

4166 Jobs in Malaysia
4166
77 Jobs in Seberang Perai
77
Download It Technical Jobs Trends in Seberang Perai and Malaysia

Are You Looking for IT Technical Support Assistant Manager Job?

Great news! is currently hiring and seeking a IT Technical Support Assistant Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Max System Solution adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Malaysia laws and regulations

What Is the Average Salary Range for IT Technical Support Assistant Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Seberang Perai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Technical Support Assistant Manager?

Key qualifications for IT Technical Support Assistant Manager typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Technical Support Assistant Manager?

To improve your chances of getting hired for IT Technical Support Assistant Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Technical Support Assistant Manager Job Success

Max System Solution interview tips for IT Technical Support Assistant Manager

Here are some tips to help you prepare for and ace your IT Technical Support Assistant Manager job interview:

Before the Interview:

Research: Learn about the Max System Solution's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Technical Support Assistant Manager interview at Max System Solution, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Max System Solution's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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