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Urgent! Logistic Operation - Mandarin - KL Position in Kuala Lumpur - Teleperformance

Logistic Operation Mandarin KL



Job description

Overview

of the Role:

* Timely and accurately finish monthly or weekly vendor bills' reconciliation, disputes identification, disputes raising, disputes resolving and payment on vendor's side
* Timely and accurately record reconciliation, disputes and payment process data into the trackers to make sure it is
* Summarize the blockers that happened during the conciliation process and report to solution roles
* Billing and settlement system configuration
* Accurately and timely configure the reconciliation rules and rate card following the configuration plan which is drafted by solution roles and following the standard process, no human error happens
* Settlement operation data summary
* Summarize the settlement operation date including surcharge and adjustment and share it with cross-function teams
* Billing and settlement system building support
* Validate the new product features following the SOP which is provided by settlement solution
* Summarize the validation result and report it to settlement solutions roles
* Summarize the system issues and defects and report to settlement solutions roles
* Sellers' shipping fee query handling
* Understand sellers' shipping fee queries accurately and give seller feedback in a timely manner (within 2 working days)


Required Skill Profession

Business Operations Specialists



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