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📑 Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperforman ...

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📑 Company: TeleperformancePosition: Customer Success SpecialistLocation: George Town, Penang, MalaysiaSalary: RM 2,800 - RM 3,300Language Requirement: English & MandarinWorking Hours: 9am to 6pm or 12pm to 9pmOverview:Respond to customer inquiries via phone and email.Serve as the p ...

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📑 Company: TeleperformancePosition: Customer Success SpecialistLocation: George Town, Penang, MalaysiaSalary: RM 2, - RM 3,Language Requirement: English & MandarinWorking Hours: 9am to 6pm or pm to 9pmOverview:Respond to customer inquiries via phone and email.Serve as the primary contact for ...

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📑 Overview Job Summary Qualifications Requirements: Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability across div ...

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📑 Overview Job Summary Qualifications Requirements: Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of demonstrated management ability across div ...

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📑 Nezda Malaysia is currently looking for Customer Success Specialist who will be expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. Also expected to be a team player, capable of ...

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📑 Overview AML Junior Analyst is responsible in analyzing potentially fraudulent transactions. You will monitor assigned profiles and review underlying data to assess and recommend as necessary. Qualifications Education: University Degree & above Laguange:< ...

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📑 Overview Provide timely support to customers through available communication channels (email and chat) Identify and escalate priority issues through proper channels when necessary Follow up with customers to ensure their technical issues are resolved Work with other team members in id ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview As an Employee Experience Specialist, you will play a pivotal role in fostering a positive and supportive workplace culture where engagement, wellness, and employee relations are paramount. Reporting directly to the Employee Experience Lead, you will collaborate closely with cross-functional teams to implemen ...

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📑 Overview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. ...

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📑 Qualifications Requirements: Bachelor's degree 5 years' experience in the BPO industry 2 years' experience in the training supervisory role Familiarity with global payment systems, regulations and compliance standards. Ability to collaborate with cross-functi ...

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📑 Qualifications Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Business Studies, Human Resource Management, or related field. Required skill(s): Communication Skills & Interviewing Skills. Required language(s): English and Japanese/Korean– good command in speaking ...

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📑 Qualifications Requirements: • Experience of using databases advantageous • Excellent Customer Service Skills • Highly computer literate, with particular regard to Microsoft Office. • Analytical Skills • Demonstrates attention to detail and the desire to ensure quality in all asp ...

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📑 Overview Teleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.We work with people and f ...

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📑 Overview The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing in ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Qualifications Requirements: A minimum of 5+ years of human resource management experience preferred. Must have English proficiency on spoken and written. Relevant experience in supporting a start-up organization. Preferred exposure in BPO or share service industryStro ...

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📑 Overview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Qualifications Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills <l ...

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📑 Overview Job Description If you have proven 1 year BPO training experience, we have something for you! Qualifications Requirements: • Degree in any discipline Minimum Relevant Work Experience • 3 years customer servi ...

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📑 Overview Job Summary If you have proven 1 year BPO supervisory experience, we have something for you! Qualifications Requirements Language/Communication Japanese N1 / English B2-C2 Excellent fluency and comprehension to ...

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📑 Overview The Assisted Sales Advisor is responsible for the direct marketing, sales and fulfillment of client's products and services to existing and new customers. The Assisted Sales Advisor uses both the Web and the Telesales channel to fulfill Customer requests for client's products as well as third party ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview Achieve staffing objectives by recruiting and evaluating job candidates; advising managers; managing relocations and intern program. Responsible for to attracting, screening, selecting and onboarding qualified and suitable personnel to fill our job openings. Inform of any difficulty or ne ...

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📑 Overview Qualifications 1-3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Qualifications A minimum of 7 years of experience in Workforce Management. Less than 4 years of experience in team management. Bachelor's degree in Business, Operations Management, or related field. Proven experience in workforce management within a BPO environment. Strong an ...

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📑 Overview Job Summary: E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ens ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Qualifications Minimum requirements: Bachelor Degree preferred Significant experience in a complex fast paced environment Minimum 2 years of prior relevant people management experience Strategic thinker with strong analytical and creative problem-solving skills <l ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview Job Summary If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you! Qualifications Requirements Minimum of 1 year of exp ...

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📑 Overview As an Employee Experience Specialist, you will play a pivotal role in fostering a positive and supportive workplace culture where engagement, wellness, and employee relations are paramount. Reporting directly to the Employee Experience Lead, you will collaborate closely with cross-functional teams to implemen ...

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📑 Overview E-commerce Content Moderation Specialist Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. ...

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📑 Overview Job Summary If you have the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you! Qualifications Main Requirements: Bachelor’s degree or equivalent diplo ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Overview Qualifications 1-3 years of experience in the same capacity Strong data analytics and creation of reports Experience in automating task/reports that are manual to reduce cycle time and defects. Proficient user of Excel ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Qualifications Requirements: Bachelor’s degree or equivalent diploma 2-3 years of managerial experience in Customer Complaints Operations, including handling Fraud chargebacks Proficient in written and verbal communication in English and at least one local language (MN/ID/PH)</l ...

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📑 Qualifications Requirements: Degree in discipline or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity. Strategic thinker with st ...

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📑 Overview Job Summary Qualifications Requirements: Proficient in Malay & English Experience in managing quality in Business Process Outsourcing or Contact Centres leading cross functional quality improvement projects and teams 3+ years of de ...

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📑 Overview The Service Advisors (SA) will provide customer service support to Client Customers’ requests for information related to items including, but not limited to, post order support, delivery information, payment information, product pre-orders, product pre-screening calls (where applicable), and ...

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📑 Overview Content Review Analyst (Content Moderator) jobs continue to be on the rise as the online world never stops needing content moderation. Content Moderation is essential for guarding, maintaining the online reputation of a business. AI technology shall be deployed for the first round of moderation. Later, Conten ...

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📑 Overview of CSS Role: • CSS represents the brand, the culture, and the values of the client • Your attitude and how you behave will determine how our client is perceived by its customers • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all ...

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📑 Responsibilities - Responsible to facilitate new hire training, performing training needs analysis, coaching, conducting performance evaluation of trainees - Collaborates with quality team to gather feedback and plan refresher trainings to help improve quality of service, tracks and manages CSAT due to training ...

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