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Urgent! Monitoring & Reporting (Service Automation Engineer) - Tech Obs (GIPS) Job Opening In Kuala Lumpur – Now Hiring Accenture Southeast Asia

Monitoring & Reporting (Service Automation Engineer) Tech Obs (GIPS)



Job description

Monitoring & Reporting (Service Automation Engineer) - Tech Obs (GIPS)

We are seeking a motivated Junior Developer/Engineer to support our Tech Obsolescence (GIPS) program within the Monitoring & Reporting sub-domain.

The ideal candidate will have hands-on experience with Control-M automation and CMDB configuration, coupled with solid scripting skills in Python and Shell.

This role plays a vital part in automating legacy infrastructure processes, ensuring configuration accuracy, and supporting data-driven decision-making through robust reporting mechanisms.

You will work closely with senior engineers and cross-functional teams to help drive modernization and automation efforts.

Key Responsibilities:

  • Develop, implement, and manage job automation workflows using Control-M.

  • Maintain and update the CMDB to ensure accurate and up-to-date infrastructure configuration data.

  • Design and automate scripts using Python and Shell for data extraction, reporting, and job execution.

  • Monitor system performance to identify aging or obsolete components in the tech landscape.

  • Collaborate with IT teams to integrate CMDB data with reporting dashboards and monitoring tools.

  • Support root cause analysis and issue resolution related to Control-M job failures and CMDB anomalies.

  • Document automation processes and technical configurations clearly for audit and knowledge sharing.

  • Assist in continuous improvement initiatives related to legacy system modernization and process automation.

Skills & Qualifications:

  • 3-5 years of experience in IT automation or infrastructure support.

  • Hands-on experience with Control-M job automation tool.

  • Strong knowledge and experience in CMDB (Configuration Management Database) operations and integration.

  • Proficiency in Python and Shell scripting for task and process automation.

  • Working knowledge of relational databases: Oracle, MSSQL, and MySQL.

  • Solid experience in Unix/Linux environments.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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Required Skill Profession

Engineering



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