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Urgent! SAP OTC Business Analyst Job Opening In Kuala Lumpur – Now Hiring Ploy



Job description

Ploy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join to apply for the SAP OTC Business Analyst role at Ploy .

Location: Kuala Lumpur, Malaysia.

Responsibilities

  • Partner closely with stakeholders and cross-functional teams to define, analyze, validate, and maintain business requirements and processes for large-scale or complex system initiatives.

  • Validate proposed solutions to ensure alignment between business requirements and technical capabilities, considering both current and future business environments.

  • Lead and facilitate discussions among project participants to clarify needs, gain consensus, and define actionable requirements.

  • Work collaboratively with development and QA teams in an Agile environment—participating in 3 Amigos meetings and sprint ceremonies to co-create solutions.

  • Plan and coordinate User Acceptance Testing (UAT) and facilitate end-user demonstrations to validate business outcomes.

  • Develop and maintain business process documentation and mapping in ARIS, ensuring accuracy and traceability.

  • Ensure non-functional requirements (performance, usability, reliability, etc.) are well-defined and aligned with customer expectations.

  • Contribute to continuous improvement initiatives by promoting more effective and efficient ways of working within a dynamic Agile context.

  • Support business case development, budgeting, and cost analysis to ensure solutions deliver measurable value.

Skills & Experience Required

  • Bachelor's degree or equivalent professional experience.

  • 5-7 years of experience in business analysis or project development, with 2-5 years in business process optimization.

  • Proven experience in Order-to-Cash (OTC) and Order-to-Activation processes.

  • Strong knowledge of SAP Workflow
  • SAP OTC experience is a significant advantage.

  • Experience with ARIS for process documentation and optimization is a strong plus.

  • Exposure to Jira and Confluence tools is desirable; PEGA knowledge is a good-to-have.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Technology, Information and Internet

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Required Skill Profession

Management & Operations, It & Technology



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