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Urgent! Solution Consultant Job Opening In Kuala Lumpur – Now Hiring Ezeetechnosys

Solution Consultant



Job description

  • Be able to understand the nature of client issues and resolve them in a timely and efficient manner.

  • Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.

  • Self-motivated and a team player.

  • Maintain policies and procedures when working with clients and provide appropriate information.

  • Collaborate with team members on knowledge transfer, procedures, and standards.

  • Maintain accurate records of daily communications and issues resolved.

Requirements

  • Strong verbal and written communication skills in English.

  • Good computer knowledge.

  • Self-motivated and a team player.

  • Excellent attendance and punctuality.

  • Should be open to working night shifts.

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Required Skill Profession

Consulting



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